Note: Restoring your phone to its factory settings will delete all data in the internal storage of your device, such as account login information, app and system data and settings, installed apps, and files. If the issue is still not resolved, open Settings, search for and access Reset phone, touch Reset phone, then touch Reset phone. If the issue is still not resolved, open Settings, search for and access Reset network settings, and touch Reset network settings. Open Settings, search for and access Apps, and find Messages. Clear the data and cache in the Messaging app (the messages will not be deleted).If the issue persists, contact your network provider for assistance. Insert the SIM card you are using into another working phone. If a toast message is displayed with error code when an SMS message failed to be sent, contact your network provider to report the error code.Ħ. Under SMS app (Messaging), select Messages.ĥ. If you are using a third-party messaging app, open Settings, then search for and access Default apps. Third-party SMS messaging apps may have compatibility issues.If VoLTE is enabled on your SIM card (if so, HD will be displayed in the status bar), disable VoLTE and try again.If your mobile phone is currently using a 5G network, it is recommended that you disable 5G by swiping down from the status bar to display the shortcut switches panel and turning off the 5G switch, and try again.Enable and then disable Airplane mode, and try again.Set the corresponding option to Ask for permission. If you still cannot send a message to a certain number, open Settings, search for and access Premium SMS access, and find Messages.It is recommended that you keep the screen on or charge the phone when sending a group message. If you are sending a group message, check whether the screen is off when the message is being sent.(Consult your network provider about the required PIN2 code.) You can go to Phone > ⋮ > Settings > SIM > More > Fixed Dialling Numbers, and disable Fixed Dialling Numbers. Disable the Fixed Dialling Numbers service and try sending the message again. After Fixed Dialling Numbers is enabled, you can only send messages to contacts in the Fixed Dialling Numbers list.
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